Terms of use
These terms describe how the Ellinhome site works and what happens when you send a booking request.
Draft: this text awaits the legal review of the site owner.
1. The site and its purpose
The site shows a catalogue of properties for short-term rental, lets you search them by dates, region and features, and send booking requests. The information about a property is published by its manager and checked by the site team; the description, photos and amenities may still differ from the actual state — please tell the manager about any material difference.
2. Guest account
Sending a request needs a guest account: an email address, a password and, optionally, your name and phone. You are responsible for keeping the password safe and for what is done under your account. You can have the account deleted by writing to us.
3. Request and confirmation
A booking request is a request, not a rental contract. The price you see when sending it is fixed in the request and is not recalculated. A booking is confirmed only by the manager’s confirmation email; until then the property may be given to another guest. The manager may decline a request, for example when the property is unavailable.
4. Payment
The site takes no payments and stores no card details. The payment procedure (deposit, deadlines, method) is agreed with the manager after confirmation and stated in their email.
5. Cancellation
Cancellation terms are described on the separate Cancellation policy page and in the confirmation email; where they differ, the manager’s email prevails.
6. Reviews
A review can only be left after a completed stay. We publish reviews after checking them for abuse and third parties’ personal data; the content of a review is not edited.
7. Liability
The site is provided as is. We try to keep the catalogue up to date, but we do not guarantee uninterrupted operation and, to the extent permitted by applicable law, are not liable for decisions taken on the basis of the information on it.
8. Changes to these terms
We may update these terms; the date of the last change is shown at the bottom of the page. A request is governed by the terms in force when it was sent.
Updated: 9 November 2026